ERP System Acquisition Project Planning

ERP system acquisition projects are rarely deemed to fail: usually buyers end up buying, and then it's up to the implementers to make it work (or not). All too often ERP acquisition means little more than system selection and contract negotiation, perhaps going so far as to include the contract for implementation. In fact the acquisition phase is the only real opportunity to put in place the mechanisms that - if they are implemented - can later ensure implementation success. This is the opportunity for the buyer to control the meaning of implementation success in concrete terms that buyer, system provider and implementation partner can accept as being in their own best interests. This is, in short, the only time when overall project success can be conclusively defined in enforceable, concrete terms that all parties can willing agree to be held to. That this rarely happens should not obscure the fact that the techniques for achieving it are well understood and have been used successfully by some companies for many years.

The amount of time and effort that go into system selection varies radically from company to company. Some companies spend years at it; others (usually subsidiaries) are told which system they will buy before they begin their acquisition efforts. Companies in the first group aren’t necessarily more successful than those in the second. As important as system selection can be, a well done system selection in and of itself is never enough to guarantee implementation success.



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